Information We Collect
We collect information about you when you use the Services, including the following:
- Information you provide to us: We collect information that you provide to us directly, such as when you create an account, place an order, or communicate with us. This may include your name, email address, postal address, phone number, and payment information.
- Information we collect automatically: When you use the Services, we may automatically collect certain information about your device and usage of the Services. This may include your IP address, device type, browser type, device identifier, location, and other technical information. We may also collect information about your interactions with the Services, such as the pages you visit and the actions you take.
Use of Information
We use the information we collect for a variety of purposes, including to:
- Provide and maintain the Services;
- Process transactions and send you related information, such as order confirmations and invoices;
- Communicate with you about your account and orders, respond to your requests and inquiries, and provide customer support;
- Improve the Services and develop new products and services;
- Personalize your experience and show you relevant content and ads;
- Monitor and analyze trends, usage, and activities in connection with the Services;
- Detect, prevent, and address technical issues; and
- Comply with legal obligations and enforce our policies.
Sharing of Information
We may share the information we collect with third parties in the following circumstances:
- With service providers: We may share your information with service providers who perform services on our behalf, such as payment processing, hosting and maintenance, analytics, marketing, and customer service.
- With business partners: We may share your information with business partners with whom we offer co-branded services or engage in joint marketing activities.
- For legal reasons: We may disclose your information if we believe in good faith that such disclosure is necessary to comply with applicable law, regulation, legal process, or governmental request.
- In connection with a merger, sale, or other transfer of assets: If we are involved in a merger, acquisition, or sale of assets, we may transfer your information to the new owner.
Your Choices and Rights
You have certain choices and rights in relation to your information, including the following:
- Opt-out of promotional communications: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions in the emails you receive.
- Access and update your information: You can access and update your account information at any time by logging into your account
Our mission is to be Earth’s most customer-centric company, where customers can find and discover anything they might want to buy online, and to make shopping easy, convenient, and accessible to everyone. We strive to offer our customers the lowest possible prices, the best available selection, and the utmost convenience. We are guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We aim to continuously improve and innovate on behalf of our customers, and to create a seamless and enjoyable shopping experience for them.
Our vision is to be the world’s most trusted and convenient online destination, where customers can find and discover anything they want to buy online. We aim to be the first choice for customers when they need to purchase anything, and to provide them with an unparalleled shopping experience that exceeds their expectations. We envision a future where shopping online is the norm, and where customers can easily and seamlessly find, purchase, and receive the products they need and want, no matter where they are in the world. We strive to be the leader in e-commerce, setting the standards for innovation, convenience, and customer satisfaction.