Shipping Info
Shipping options, prices, and times
Shipping Process | Over $75 | Under $75 |
Standard | FREE | $6.99 |
2 Business Days (Order by 3pm ET) | $17.99 | $17.99 |
1 Business Day (Order by 3pm ET) | $22.99 | $22.99 |
Standard Shipping
Orders Under $75 | $7.99 | 3-7 Days** |
Orders Over $75 | FREE*** | 3-7 Days** |
Express Shipping
All Orders | $20.00 | 1-2 Days** |
**Starts when your order has been shipped and does not include standard processing time of up to 4 business days. Business days do not include Saturdays, Sundays, Canada, or US Holidays. For information on anticipated delivery (inclusive of processing and transit times), please refer to our Others articles.
***Orders must equal or exceed the amount shown after all discounts and coupons have been applied to qualify for the promotion.
Standard Shipping
Orders Under $125 | $9.99 | 12-15 Days** |
Orders Over $75 | FREE*** | 12-15 Days** |
Express Shipping
All Orders | $20.00 | 3-5 Days** |
**Starts when your order has been shipped and does not include standard processing time of up to 4 business days. Business days do not include Saturdays, Sundays, Canada, or US Holidays. For information on anticipated delivery (inclusive of processing and transit times), please refer to our Others articles.
***Orders must equal or exceed the amount shown after all discounts and coupons have been applied to qualify for the promotion.
Standard Shipping
Orders Under $125 | $15 | 12-15 Days** |
Orders Over $125 | FREE*** | 12-15 Days** |
Express Shipping
All Orders | $25.00 | 7-9 Days** |
**Starts when your order has been shipped and does not include standard processing time of up to 4 business days. Business days do not include Saturdays, Sundays, Canada, or US Holidays. For information on anticipated delivery (inclusive of processing and transit times), please refer to our Others articles.
***Orders must equal or exceed the amount shown after all discounts and coupons have been applied to qualify for the promotion.
Others Articles :
Our shipping policy
Orders Problems
Shipping options, prices, and times
Shipping Policy
To ensure that your package is delivered correctly and on time, please make sure to enter your address correctly and include all necessary information. This includes using the correct abbreviations, street numbers, apartment or building numbers, and route information (if applicable). We cannot be held responsible for any delays or issues with delivery if the address information provided is incorrect or incomplete at the time of purchase.
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We will use USPS to ship to PO Boxes. However, please note that expedited shipping is not available for PO Box addresses. We may use other carriers for shipping, and reserve the right to change carriers at any time.
For international shipments, the goods will be imported on behalf of the consignee/buyer. The consignee authorizes Store S&H to import the goods on his behalf. Further, the consignee/buyer agrees Store S&H may delegate the obligation to import the goods on his behalf to a subcontractor (e.g. customs broker). The consignee will pay the taxes & duties in addition to the purchase price of the goods.
Processing time
All orders are subject to processing time that is separate and apart from the time it takes for a shipment to reach its destination once it has been picked up from our fulfillment center by the applicable carrier. Depending on a number of factors, standard domestic and international orders may take up to 4 business days (excluding Saturdays, Sundays, and Holidays) to process.
After your payment is authorized and verified, Standard orders can still take up to 4 business days, Expedited orders can still take up to 3 business days, and Rush orders can still take up to 1 business day to process. This is just an estimate and doesn’t include weekends or holidays.
Shipping rates & timelines
Orders shipped to US destinations may take 1-12 business days to arrive after being shipped, not necessarily after being placed, depending on the shipping method and final destination.
You will receive an email with tracking information once your order has been shipped. Store S&H uses USPS or UPS for most U.S. Domestic and International orders, but may use alternative carriers at our discretion to meet shipping requirements.
The final shipping cost will be displayed at checkout
Shipping fees
Shipping fees are non-refundable. If you refuse any shipments from storesnh.com, you will be held responsible for the original shipping charges. This amount will be deducted from any credit issued.
We will ship to PO Boxes via USPS. However, expedited shipping is not available to a PO Box.
Delivery policy
If your package is lost or missing, you must contact us within 30 days of the delivery date to be eligible for a store credit or reship. Store S&H does not guarantee responsibility for packages that have been reported as “Delivered” by the carrier and will review them on a case-by-case basis.
Delivery claims
We will assist you in working with the carrier to complete the claims process. Please note: Claims can take up to 30 days to complete (depending on the shipping carrier used).
Store S&H does not hold or accept responsibility for packages that have been reported as delivered by the carrier. We do not issue refunds or credits for packages that the carrier confirms as being delivered.
Out of stock items
If your order includes multiple items and one (or more) of the items are out of stock: we will go ahead and ship the rest of your order, and email you about the time it will take to ship you the missing item(s) like you can decide if you want us to issue a refund to your original form of payment for the item(s), not in stock.
Reserved rights regarding shipping
While we will make every effort to accommodate your shipping and billing preferences, in order to protect our clients, Store S&H reserves the right to require customers to use a “common” shipping and billing address in the event we are unable to process an order or verify a shipping address provided.
Additionally, Store S&H reserves the right to solely define and limit, refuse, and/or cancel orders from customers at any time due to:
- An irregular or excessive returns history indicative of “wardrobing;”
- An irregular or excessive returns history involving worn, altered, laundered, damaged, or missing items; or,
- Potential fraudulent or criminal activity.
Similarly, Store S&H reserves the right to limit, refuse, and/or reject returns (both in-store and online) to any customer or entity, due to similar actions as noted above.
Others Articles :
Our shipping policy
Orders Problems
Shipping options, prices, and times
Orders Problems
Due to issues with carriers, you may see some delays in tracking updates on your order.
My order still says it is waiting to be shipped
There are two common reasons why an order’s tracking says that it has not been shipped.
- The order may have been shipped, but due to the destination distance of the shipment, the first scan might not occur for a couple of days after you’ve been notified that the package has shipped and your initial issuance of the tracking number.
- The order may have required additional processing time to complete the order, please refer to our Shipping Time Frames for more information on the processing
My order still says it is In Transit for a number of days
Orders will remain in “In Transit” status until it reaches the next shipping hub. Sometimes, due to circumstances that are out of our control, packages may not have an updated scan for a number of days. If your package has remained “In Transit” for 7+ days since the most recent tracking update, please reach out to us to further investigate your issue. You can check the status of your order using our Track Order page.
International order stuck, held, or verification required
When making an international order, the destination country may require you to verify information about the order and the recipient. This is the most common reason that your order is not moving or held at customs
The customer may be required to provide the shipper and/or country with an invoice/proof of purchase and/or ID verification. The “Store S&H Order Confirmation Email”, should be able to be used as your invoice/proof of purchase.
Each country’s shipping policies are subject to change and Store S&H would not be able to provide specific information on your country’s policies or processes.
If Store S&H notices that a package is not moving, Store S&H may attempt to proactively resolve these issues.
Others Articles :
Our shipping policy
Orders Problems
Shipping options, prices, and times
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